There are complex problems and there are design tool-kits that could help in framing them. Here are the resources that I’ve found useful.
An innovation framework for social enterprises.
A guide to understand patients experience and make improvements to healthcare services.
The Social Innovation Lab for Kent, created these case studies about design solutions to enables a collective ownership and responsibility.
This gives a good rationale for why use design methods for problem solving.
Once you have generated some ideas – next it’s time to prototype them. This is a great guide for the prototyping process.
20 design methods grouped into three categories: Discover, Define and Develop. ss.
CAT is a set of activities and methods to enable groups of people anywhere to organize, collaborate, and create solutions for problems.
20 research methods from the Helen Hamlyn Centre for Design at the Royal College of Art that help designers engage with people during the design process.
Beatiful posters, manuals and templates you can download and try on your own projects.